Changes in the characteristics of human beings, why some people resist changing their character is the concept discussed in this blog. Characteristics and mentality of human are quite differing from each other. A leader changes the characteristics of human beings but mentality of some human being cannot be changed in the working environment. The character of Human being can be changed when he/she inspired to any Leader. Inspiration comes from the deep heart of an individual about the appearance or mannerism of other individual for their unique quality (Lance and Secretan 2004). Inspiration towards a leader can change the character of human beings by themselves.
Culture is defined as system where group of individuals accepted to follow that system for given time period (Willcoxson and Millett 2000). The informal rules that presents how individuals are behaving for most of the time is termed as strong culture. Sharing some patterns in the working environment that are applicable for all individuals, is termed as organisational culture. Organisational culture is defined as set of values, beliefs, perceptions and feeling that impact greatly on the decisions or actions of individuals in the organisation (Kaur 2009).
National culture and organisational culture are integrated aspect where many global business firms are facing challenges to implement it. Employees who belong to other countries feel difficult to adopt with the other country organisational culture. This is because organisational culture is framed based on the country’s culture (Daft et al 2012). In this situation, leaders need to make their followers to adopt effectively with their organisational culture. The following paragraphs explain how the people of different culture or other individuals resist to the changes made in organisational culture. Change is also related concept to the organisational culture.
Every individual in an organisation has a goal to reach. The main intention for most of the people is to attain a leadership quality, because Leaders Rule the world of Business. Healthy Leader can take their business to the global level. Individual in the firm can change their character by inspiring their leaders to reach the leadership quality but the mentality that shapes the character, is very hard to change through the inspiration of leader. The mentality is a key used to mould the character of a human being. Individuals have unique mentality with them. Character is as a temporal factor of Human being but Mentality is stable nature of humans, which cannot be change forever. According to Nagendra and Manjunath (2010) Leaders motivates their followers and it inspires the employees to reach the organisational goal in the firm. Business environment are subjected to often changes and organisation which not responding to these changes are quite difficult to survive in the business field. Employees in an organisation have resistance to change since they are familiar to particular methods and not interested to learn new technologies. Great leadership is required to convince the employees to accept the change occurred in the business field and to reduce the ration of resistance to change. Thus the Leaders in an organisation act as a change agents in an organisation.
Three major sources of resistance to change are as follows
Facts: They are defined as the statements, which have an evident for the confirmation of this statement. Every employee use facts to prove their opinion towards their senior peoples.
Beliefs: Belief is nothing but the mentality and opinions of an individual. The Belief of a human being cannot be proved. Beliefs lead employee into a confusion state; whether the change is good to accept or not (Lussier 2011).
Values: People believe and trust towards a work has some value. Every employees give importance to their values.
Three major focuses of employee for resistance to change:
Self: Usually every individual has a nature of asking queries like “What I will gain or lose by accepting the changes”. If facts proves that the changes has a negative impact on employees. Then it is hard to accept the change by an employee.
Others: Considering others about the change and its impact on them is common mentality of peoples. Most of the people mentality is selfish in nature. They ask their friends and colleagues about the effects of change to safeguard them from the issues. If negative impact found by them, they started resisting the changes occurred in business environment (Lussier 2011).
Business Environment: Physical setting, business climate and external factors includes in working environment. A pleasant environment which is controlled by employee is required if change occurs to that they resist to accept the change.
Inspiration is not just a model or formula to apply as such, it should be provided according to the situation. Lance and Secretan (2004) mentioned an incident about the unsuccessful attempts of inspiration by a leader. A case study covered by Tom Brokaw about the inspiration provided former President Richard Nixon to his follower who met an accident. A news anchor of NBC has covered this accident lively and he describes it in a logical way of Leadership quality and inspiration. Tom Brokaw is the anchor of NBC discussed about an accident was happened during a presidential motorcade. The motorcycle driver has lost his legs during the accident. The former President Richard Nixon saw the accident and the fellow who lost legs is 10 yards away from him. One of the guy in the crowd said this employee has worked for three years with Nixon. Suddenly Nixon walked to seen the injured man and said, ‘Do you enjoy your Job?’ The motivation has not been given to the injured employee at right time by: Nixon. After accident, Nixon has to encourage the injured guy personally first, since he will be discourage with his lost legs. Later, the motivation needs to be provided by Nixon to injured guy towards the job.
Fig. 2: Action research model
Source: (Wagner and Hollenbeck 2010)
An inspirational leader could revise the agendas of organisation in clear manner in order to meet the end goal of the organisation successfully. These changes may not satisfy the followers’ expectations and makes them to perform in resistant manner. Case study about a leader called Harold Geneen; ITT CEO is taken into consideration for describing about the importance of setting the organisational agendas according to the expectations of the followers. He has played a great role as leader and established competitive goals according to the expectations of his followers (Bass 2007). He worked hard for long duration for the benefits of his subordinates. Harold use to share the views of team member’s expectations in order to drive positive effects from the changes. Harold leader inspired, motivated and stimulated his followers to work effectively in the firm by setting the changes according to the expectations of his followers. Therefore, it is observed that leaders could acquire the views of followers before setting the changes in the organisational goals.
Conclusion
The Leader with good qualities and mentality only can inspire the employees of an organisation. This quality helps to change the characteristics of employees and reduces the resistance to change. Although qualities of leaders are good, the mentality of an employee is difficult to change.
References
- Bass, B. (2007) ‘The Inspirational Processes of Leadership’. Journal of Management Development 7(5), 22-31
- Daft, R. L., Murphy, J. and Willmott, H. (2010) Organisation Theory and Design. Singapore: Cengage Learning EMEA
- Kaur, R. B. (2009) Organisational Culture An Exploration in Indian Banking Industry. New Delhi: Deep and Deep Publications
- Lance, H. K. and Secretan (2004) Inspire! What Great Leaders Do? USA: John Wiley & Sons
- Lussier, R. N. (2011) Management Fundamentals: Concepts, Applications, Skill Development. 5th Edn. USA: Cengage Learning
- Nagendra, S. and Manjunath, V. S. (2010) Entrepreneurship & Management. New Delhi: Pearson Education India
- Willcoxson, L. and Millett, B. (2000) ‘The Management of Organisational Culture’, Australian Journal of Management & Organisational Behaviour 3(2), 91-99
- Wagner, J. A. and Hollenbeck, J. R. (2010) Organisational Behaviour: Securing Competitive Advantage. New York: Taylor and Francis